Auction Rules

Welcome to GovernmentAuction.com Terms and Conditions. Bidding on any item indicates your acceptance of these terms and any others announced at the time of sale. This applies whether bidding in person, through a representative, by phone, internet, or absentee bid.

Payment Terms & Returns

You have 4 days to complete your due diligence before your invoice is due. During this time, you can gather additional information on land, coins, jewelry, or memorabilia before finalizing payment. Please review each listing carefully and contact customer support as needed. All sales are final, unless under special conditions.

Damaged Goods & Returns

Damaged Items: If an item arrives damaged or defective, you will receive a replacement or full refund, including return shipping. Contact Customer Service for a Return Authorization Number before shipping back the item.

Returns: For non-damaged items, notify Customer Service within 3 days of receipt. Once a return label is issued, the item must be postmarked within 30 days. Late returns may incur a restocking fee of up to $45 per item, deducted from the refund.

Re-listed Items

Items may be re-listed if:

  • The winning bidder from a previous auction did not pay.
  • There are multiple identical items available.
  • A reserve price was not met.

Disclaimer on Appraisals

We use Retail Replacement Value Appraisals, commonly used for insurance purposes. These appraisals are conducted by independent third-party firms with certified GIA Gemologists. Contact them directly for more details:

Email: info@AIGLABS.com, info@westfieldjewelryappraisers.com

Appraisals are for verification of gemstone or metal details, not actual resale value. Items should not be purchased expecting to resell at appraisal value.

Bid Refusal

The auctioneer has absolute discretion to refuse bids, withdraw lots, or settle disputes. The auctioneer's decisions are final.

Shipping Information

Domestic Shipping: Most items ship within 3-4 business days but may take up to 14 days depending on size and location. Rates include:

  • Jewelry: $19.95 per item
  • Coins: $9.95 per item
  • Framed Art: $39.95 per item
  • Other collectibles: $29.95 per item

International Bidders: Contact us for custom shipping quotes. Rates in item descriptions apply to domestic addresses only.

Buyer’s Premium & Tax

Buyer’s Premium: 17.5% is added to all purchases.

California Residents: Sales tax applies unless a valid Seller’s Permit is provided.

All items must be paid within 4 days of the auction’s close—NO EXCEPTIONS.

Accepted Payment Methods: Visa, MasterCard, American Express, PayPal, Cashier’s Checks, Wire Transfers

Questions? Email: sylviaf@governmentauction.com, Phone: (661) 823-1543