Auction Rules
Welcome to GovernmentAuction.com Terms and Conditions. All of our auctions are online—some are live with an auctioneer; others are timed. Bidding on any item indicates your acceptance of these terms listed below and all other terms announced at the time of sale whether bidding in person, through a representative, by phone, internet or other absentee bid.
Payment Terms/Returns
You have 4 days to complete your due diligence before your invoice is due. During this time you can gain further information on Land, Coin, Jewelry and Memorabilia items purchased to make a final decision prior to payment. We recommend you review each item listing in detail and contact customer support as necessary. Don't forget all sales are final, unless under special condition.
Damaged Goods/Returns:
Damaged: If a purchase arrives and is defective or damaged, you will not be charged for return shipping and will be offered a replacement item or a full, 100% refund. Prior to returning an item, contact our Customer Service Department to obtain a Return Authorization Number, and you can ship back free of charge.
Returns: For any item that is NOT damaged and which you'd like to return, please notify our Customer Service Department within 3 days of receipt of the item. Once the return process has started and a shipping return label has been sent, the retun must be postmarked within 30 days. If the return is not postmarked within 30 days, restocking fees of up to $45 per item may be applied (subject to management discretion) and will be deducted from the refund amount.
Re-lists:
Occasionally you may notice that an item is re-listed. This can be due to a variety of reasons such as a winning bidder in a previous auction not paying for the item, multiple types of the same item or it is one of the few items listed with a reserve and the reserve was not met. In the case that an item has a reserve, the auctioneer/computer will take the item to the agreed upon reserve.
Disclaimer Appraisals
GovernmentAuction utilizes Retail Replacement Value Appraisals, which are the most common. These types of evaluations are written for insurance needs. For example, this would be the cost to replace the jewelry, with an item of equal quality and kind, considered to be at the current market value or the replacement value.
This type of appraisal is done to protect you in the event of damage or loss of a valuable item. Our appraisals are conducted by and independent 3rd Party appraisal firm that utilizes Certified GIA Gemologist, if more information is needed you are welcome to contact them directly: American International Gemologists info@AIGLABS.com or Westfield Jewelry Appraisers info@westfieldjewelryappraisers.com.
Appraisals should be used for verification of gemstone and/or metal weight, size, and grade only, not actual value. Items should not be purchased with the expectation to resell for appraisal price or for profit.
Right to refuse bid
The Auctioneer's decision to refuse any bid, advance the bidding in any manner—to withdraw a lot, determine a successful bidder, continue the bidding to cancel a sale and re-offer and resell an item in dispute—is conclusive, absolute and final.
The highest bidder as determined by the auctioneer shall be the purchaser. In the case of a disputed bid, the auctioneer shall have sole discretion in determining the purchaser and may also, at his or her election, withdraw the lot or reoffer the lot for sale. The auctioneer shall have sole discretion to refuse any bid, or refuse to acknowledge any bidder.
Liability
In no event will the liability of GovernmentAuction.com to any purchaser with respect to any item exceed the purchase price actually paid by such purchaser for such item.
All goods must be paid within 4 working days from close of auction. All winning bidders will be notified of their total payment amount via email and will be supplied a PayPal link to use for credit card payments. We accept all major credit cards through PayPal, cashier's checks, money orders, and bank wire transfers for payment of your total amount due.
Shipping
3 - 4 business days, although it can take up to 14 business days depending on size, weight, dimensions, and location of item(s).
Shipping Costs
— Jewelry Sales: $19.95 per item.
— Prints, Lithographs, and Original Signed Book/Photo Sales: $24.95 per item.
— Framed Art Sales: $39.95 per item.
— Coin Sales: $9.95 per item.
— Record Sales: $39.95 per item.
— Bronze Sales: $29.95 per item.
— Collectible Item Sales: $29.95 per item.
— Antiques and Large Item Sales: Some items may include special shipping amounts. The shipping amount details for each item can be found in the Item Description Section.
International Bidders
Please be aware that our shipping rates in the Item Descriptions are for domestic addresses only. If you wish for your items to be shipped out of the country, you will need to get a separate custom shipping quote from our auction house. Please email us for more information.
For all items there is a 17.5% Buyer's Premium.
California state sales tax applies to all California residents. If you posses a Sellers Permit, please tell our Customer Service Department and email a copy so we can adjust the sales tax accordingly.
Item & Property Condition
GovernmentAuction.com does its best to describe all items accurately. All items are sold "as is" and neither GovernmentAuction.com nor any consignor makes any warranties or representation of any kind or nature with respect to the property. In no event shall GovernmentAuction.com be responsible for the correctness, nor deemed to have made any representation or warranty of description, genuineness, authorship, attribution, provenance, period, culture, source, origin or condition of the item, and no statement made at the sale or in the bill of sale or invoice or elsewhere shall be deemed such a warranty of representation or an assumption of liability.
All assets must be paid in full 4 days after the auction—NO EXCEPTIONS
Payments Methods: Visa, MasterCard, American Express, PayPal, Cashier’s Check, Wire Transfer
17.5% Auction Buyer’s Premium added to all purchases.
Please do not bid if you cannot pay for the items. Good luck bidding!
Customer Service questions:
Email: sylviaf@governmentauction.com Phone: (661) 823-1543