Auction Rules & Important Information

General Terms

By placing an offer or participating in an auction on GovernmentAuction.com, you agree to the terms outlined below. These rules apply to all purchases made through our website, whether online, by phone, or through a representative.

LAND AUCTION RULES (Vacant Land Only)

Payment Timing & Due Diligence

For land purchases, buyers are given 4 calendar days to complete due diligence before the invoice is due.

During this time, we encourage you to:

– Review the property listing carefully

– Research zoning, access, taxes, and intended use

– Contact county offices using the APN or PID

– Reach out to our customer service team with questions

All land sales are final once payment is completed.

Invoice Payment Deadline

All land invoices must be paid within 4 calendar days of the auction closing.

If you need additional time to complete due diligence or have questions before paying, please contact our customer service team at 661.823.1543 as soon as possible to request an extension.

ASSET AUCTION RULES (Jewelry, Coins, Art, Memorabilia)

Payment Timing

All asset invoices must be paid within 4 calendar days of the auction closing.

If you need an extension on your invoice, call our customer service team at 661.823.1543 and let us know.

Damaged Items & Returns (Assets Only)

Damaged or Defective Items

If an item arrives damaged or defective:

– Contact Customer Service immediately

– You will receive a replacement or a full refund, including return shipping

– A Return Authorization Number is required before returning any item

Returns (Non-Damaged Items)

– Notify Customer Service within 3 days of delivery

– Once a return label is issued, the item must be postmarked within 30 days

– Late returns will incur a restocking fee of up to $45 per item, deducted from the refund

Re-Listed Items

Items may be re-listed if:

– A previous buyer did not complete payment

– Multiple identical items are available

– A reserve price was not met

Important Note on Appraisals (Assets Only)

Some jewelry listings include Retail Replacement Value Appraisals, which are commonly used for insurance purposes.

Please note:

– Appraisals are prepared by independent third-party firms

– They verify gemstone and metal details

– They do not represent resale or market value

Items should not be purchased with the expectation of reselling at the appraisal amount.

For appraisal questions, you may contact:

info@AIGLABS.com

info@westfieldjewelryappraisers.com

Bid / Offer Refusal

GovernmentAuction.com reserves the right to refuse offers, withdraw items, or resolve bidding disputes. All auctioneer decisions are final.

Shipping Information (Assets Only)

Domestic Shipping

Most items ship within 3–4 business days, though some shipments may take up to 14 days depending on item type and location.

Standard shipping rates:

– Jewelry: $19.95 per item

– Coins: $9.95 per item

– Framed Art: $39.95 per item

– Other Collectibles: $29.95 per item

International Shipping

Buyer’s Premium & Sales Tax

– A 17.5% buyer’s premium applies to all auction purchases

– California residents will be charged sales tax unless a valid Seller’s Permit is provided

Accepted Payment Methods

• Visa
• MasterCard
• American Express
• PayPal
• Zelle
• Cashier’s Checks
• Wire Transfers

Questions or Need Help?

Email: sylviaf@governmentauction.com

Phone: 661.823.1543